Start and Stop the Timer

In the Service Requests (SP) application, you can click the Start Timer and Stop Timer buttons in the menu bar to report your time spent working on the service request.

To start the timer, click the Start Timer button. To stop the timer, click the Stop Timer button, accept or change the time data in the Confirm Timer dialog box. Click OK to close the dialog box. View the transaction in the Time Tracking table window.

When a service request reaches a status of CLOSED, all unapproved, outstanding labor transactions are approved automatically. In addition, your system administrator might configure the system to automatically approve certain labor transactions when you stop the timer.

See Also

Report Labor Time