Change associations between customers and an item

When an association between one or more customers no longer applies, you can change the associations.

To change an association between customers and an item:

1. From the List tab of the Service Items (SP) application, select the item that you that you want to change customer associations for.

2. On the Service tab, click Show/Manage Customers next to the Customer field.

3.  In the Add/Modify Customer Associations window, change customer associations:

• To add a customer association, click Select Customers, select one or more customers from the list, and click OK.

• To remove a customer association, click Mark Row for Delete .

4. Click OK to save your changes and return to the Service tab.

See also

Customers and items

Associate customers with an item

Item classifications