Associate Contracts

You use the Associate Contracts action to view and associate contracts with a service level agreement (SLA). You can associate only SLAs of type VENDOR to a contract. Once you associate a contract to a vendor SLA, you cannot change the SLA to any other type unless you first remove the contract.  You can also associate contracts to SLAs from the Contracts applications.

Choose any of the following actions:

• view contracts

• associate one or more contracts

To view contracts associated with an SLA:

1. From the Service Level Agreement (SP) application, display an SLA record of type Vendor.

2. From the Select Action menu, select Associate Contracts. The Associate Contracts dialog box opens, showing any contracts associated with the SLA.

3. Click OK to close the Associated Contracts dialog box.

To associate one or more contracts with an SLA:

1. From the Service Level Agreements (SP) application, open or create an SLA record.

2. From the Select Action menu, select Associate Contracts. The Associate Contracts dialog box opens.

3. Choose one of the following actions:

4. To select one SLA, click New Row. In the Contract Number field, enter a value or click Detail Menu to select a value.

5. To select multiple contracts, click Select Contracts. In the Select Contracts dialog box, select one or more contracts to associate with this SLA.

   Click OK to close the Select Contracts dialog box.

4. Click OK to close the Associate Contracts dialog box.

5. Click Save SLA . The system associates the contract with the SLA.

See Also

Remove a Contract from an SLA

Associate Related SLAs

Associate KPIs with an SLA

Create a Service Level Agreement