Select related tickets

You can select tickets and relate them to the current ticket or work order for information purposes. After you relate a ticket to another record, the type of relationship between the two records is RELATED.

You perform this action through the Select Ticket dialog box. You access this dialog box by clicking Select Tickets on the Related Records tab in ticket and work order applications.  

To select related tickets:

1. In the Select Ticket window, select each ticket that you want to relate to the current record.

2. Click OK, and then save the record.