Removing system information for nodes with error code 550 or error code 578 using the service assistant

The system recovery procedure works only when all nodes are in candidate status. If there are any nodes that display error code 550 or error code 578, you must remove their data.

About this task

Before performing this task, ensure that you have read the introductory information in the overall recover system procedure.

Procedure

  1. Point your browser to the service IP address of one of the nodes, for example, https://node_service_ip_address/service/.
  2. Log on to the service assistant.
  3. Select Manage System.
  4. Click Remove System Data.
  5. Confirm that you want to remove the system data when prompted.
  6. Remove the system data for the other nodes that display a 550 or a 578 error.

    All nodes previously in this system must have a node status of Candidate and have no errors listed against them.

  7. Resolve any hardware errors until the error condition for all nodes in the system is None.
  8. Ensure that all nodes in the system display a status of candidate.

Results

When all nodes display a status of candidate and all error conditions are None, you can run the recovery procedure.