Troubleshooting

This chapter can help you detect and solve problems that you might encounter when using the IBM Spectrum Connect.

Note:

For up-to-date information about known issues and possible workarounds, refer to the latest release notes.
When contacting IBM Support, specify the storage system you are managing, using Spectrum Connect.

See the following sections for more information:

Checking the log files
The IBM Spectrum Connect maintains log files that record different types of events.
Checking the format of directory-based storage system credentials
If you are using directory-based storage credentials for adding storage systems to the IBM Spectrum Connect (not for logging in to Spectrum Connect), you must verify that the directory user name is provided in the correct format.
Configuring event forwarding
Storage system level events generated by a storage system can be forwarded by the IBM Spectrum Connect to the VMware vRealize Log Insight for monitoring and analysis.
Deleting virtual volumes and group pools via XCLI
A group pool, used by virtual volumes, can be deleted only after its VVols are removed via XCLI.
Troubleshooting the IBM Storage Enabler for Containers
This section can help you detect and solve problems that you might encounter when using the IBM Storage Enabler for Containers.
Self-assist options for IBM Spectrum Connect
IBM® Support provides several online self-service tools for IBM Spectrum Connect users.

Parent topic: Version 3.4.0