Troubleshooting

This chapter can help you detect and solve problems that you might encounter when using the IBM® Spectrum Control Base Edition.

Note:

For up-to-date information about known issues and possible workarounds, refer to the latest release notes.
When contacting IBM Support, specify the storage system you are managing, using Spectrum Control Base.

See the following sections for more information:

Checking the log files
The IBM Spectrum Control Base Edition maintains log files that record different types of events.
Checking the format of directory-based storage system credentials
If you are using directory-based storage credentials for adding storage systems to the IBM Spectrum Control Base Edition (not for logging in to Spectrum Control Base), you must verify that the directory user name is provided in the correct format.
Configuring event forwarding
Storage system level events generated by a storage system can be forwarded by the IBM Spectrum Control Base Edition to the VMware vRealize Log Insight for monitoring and analysis.
Deleting virtual volumes and group pools via XCLI
A group pool, used by virtual volumes, can be deleted only after its VVols are removed via XCLI.
Troubleshooting the IBM Storage Enabler for Containers
This section can help you detect and solve problems that you might encounter when using the IBM Storage Enabler for Containers.
Self-assist options for IBM Spectrum Control Base Edition
IBM Support provides several online self-service tools for Spectrum Control Base Edition users.

Parent topic: Version 3.3.0