The service assistant is a web
application that helps troubleshoot and resolve problems on a node canister in a control
enclosure.
About this task
You must use a supported web browser. For a list of supported browsers, refer to the topic
Web browser requirements to access the management
GUI
.
Procedure
To start the application, complete the following steps.
-
Start a supported
web browser and point your web browser to
serviceaddress/service for the node canister
that you want to work on.
For example, if
you set a service address of 11.22.33.44 for a node canister,
point your browser to 11.22.33.44/service.
-
Log on to the service assistant using the superuser password.
If you are
accessing a new node canister, the default password is passw0rd.
If the node canister is a member of a system or was a member of a system, use the
password for the superuser password.
If you do not know the current superuser
password, try to find out. If you cannot find out what the password is, reset the
password.
Results
Complete the service assistant
actions on the correct node canister. If you did not connect to the node canister that you wanted to
work on, access the Change Node panel from the home page to select a
different current node.Commands are run on the current node. The current node might not be the node canister that you
connected to. The current node identification is shown on the left at the top of the service
assistant screen. The identification includes the enclosure serial number, the slot location, and if
it has one, the node name of the current node.