703 A Fibre Channel adapter is degraded.

Explanation

A Fibre Channel adapter is degraded. On Storwize® V7000, FlashSystem 7200, FlashSystem 9100, and FlashSystem 9200, the adapter is on the node canister system board.

This node error does not, in itself, stop the node or node canister from becoming active in the system. However, the Fibre Channel network might be being used to communicate between the nodes or node canisters in a clustered system. Therefore, it is possible that this node error indicates the reason why the critical node error 550 A cluster cannot be formed because of a lack of cluster resources is reported on the node or node canister.

Data:

  • On Storwize V7000, FlashSystem 7200, FlashSystem 9100, and FlashSystem 9200, a number that indicates the adapter location. Location 0 indicates that the adapter that is integrated into the system board is being reported.
  • On Storwize V5000, Storwize V5000E, FlashSystem 5000, Storwize V5100, FlashSystem 5100, and SAN Volume Controller, a number that indicates the adapter location. The location indicates an adapter slot. See the node or node canister description for the definition of the adapter slot locations.

User response

  1. If possible, use the management GUI to run the suggested actions for the associated service error code.
  2. On Storwize V7000, FlashSystem 7200, FlashSystem 9100, and FlashSystem 9200, use the procedures to restart (physically remove and reseat) a node canister.
  3. On Storwize V7000, FlashSystem 7200, FlashSystem 9100, and FlashSystem 9200, as the adapter is on the system board, replace the node canister by using the remove and replace procedures.
  4. On SAN Volume Controller, use the remove and replace procedures to replace the adapter. If this procedure does not fix the problem, replace the system board.

Possible Cause FRUs or other cause:

  • On Storwize V7000, Storwize V5000, Storwize V5000E, FlashSystem 5000, or FlashSystem 9100, node canister
  • On Storwize V5000, Storwize V5000E, FlashSystem 5000, Storwize V5100, FlashSystem 5100, or SAN Volume Controller, Fibre Channel adapter
  • On SAN Volume Controller, system board