Inventory notifications

An inventory information email summarizes the hardware components and configuration of a system. Service personnel can use this information to contact you when relevant software updates are available or when an issue that can affect your configuration is discovered. It is a good practice to enable inventory reporting.An inventory notification summarizes information about your system configuration.

Because inventory information is sent using the call home email function, you must meet the call home function requirements and enable the call home email function before you can attempt to send inventory information email. You can adjust the contact information, adjust the frequency of inventory email, or manually send an inventory email using the management GUI or the command-line interface.

The call home function sends enhanced reports that include specific configuration information to the support center. The support center can use this information to automatically generate recommendations that are based on your actual configuration.

The inventory email includes the following information about the system on which the call home function is enabled. Sensitive information such as IP addresses is not included.
  • IBM Spectrum Virtualize configuration
  • IBM® specific information (customer number, component ID, and country code)

The title of the email includes the text Spectrum Virtualize Error Notification (cluster), where cluster is the name of your system. For details about the specific information that is included in the call home inventory for your system, configure the system to send an inventory email to yourself.