Required software on the host

The software that is required for the host system and the required hotfixes are both necessary for the service to run effectively.

Multipath I/O

  • 5.2.3790.4706 (srv03_sp2_qfe.100510 -16540) for Microsoft Windows Server 2003

Storport Driver

  • 5.2.3790.4485 (srv03_sp2_qfe.090330 -1212) for Microsoft Windows Server 2003

Required hotfixes

The hotfixes listed here must be installed before you install the IBM® System Storage® Support for Microsoft Volume Shadow Copy Service and Virtual Disk Service.
  • See Table 1 for the Windows Server 2003 Service Pack 2 hotfixes.
  • See Table 2 for the Windows Server 2008 Service Pack 1 hotfixes.
  • See Table 3 for the Windows Server 2008 Service Pack 2 hotfixes.
  • See Table 4 for the Windows Server 2008 hotfixes.
Table 1. Hotfixes for Windows Server 2003 Service Pack 2
Hotfix ID Description Download site
KB919117 Adds support for GUID partition table (GPT) volumes that are larger than 2 terabytes on a Microsoft Windows Server 2003-based server cluster http://support.microsoft.com/kb/919117
KB932532 A Volume Shadow Copy import operation might generate an error on a Microsoft Windows Server 2003-based computer: 
"VSS_E_NO_SNAPSHOTS_IMPORTED"
 http://support.microsoft.com/kb/932532
KB934016 Availability of Microsoft Windows Server 2003 Post-Service Pack 2 COM+ 1.5 test fix Rollup Package 12 http://support.microsoft.com/kb/934016
KB934739 The Plug-and-Play subsystem might not detect an external storage device when it is reconnected in Microsoft Windows Server 2003 http://support.microsoft.com/kb/934739
KB940349 Availability of a Volume Shadow Copy Service (VSS) update rollup package for Microsoft Windows Server 2003 to resolve some VSS snapshot issues http://support.microsoft.com/kb/940349
KB941276 A Microsoft Windows Server 2003-based computer stops responding when the system is under a heavy load and when the Storport driver is being used http://support.microsoft.com/kb/941276
KB949391 The operation might fail when one of the following are true:
  • Volume Shadow Copy Service (VSS) tries to delete hardware support snapshots on a computer that is running Microsoft Windows Server 2003
  • Volume Shadow Copy Service (VSS) tries to delete hardware support snapshots on a computer that is running an x64 version of Microsoft Windows XP
 http://support.microsoft.com/kb/949391
KB951568 VSS-based backup operations might fail if VSS tracing is enabled on a Microsoft Windows Server 2003-based computer that has test fix 940349 applied http://support.microsoft.com/kb/951568
KB957778 VSS requester instances fail when you start multiple VSS requester instances with a VSS hardware provider to delete snapshots in Microsoft Windows Server 2003 http://support.microsoft.com/kb/957778
KB957910 A Microsoft Windows Server 2003 SP2-based iSCSI boot server cannot generate dump files if the server uses a Storport virtual miniport as the LUN controller http://support.microsoft.com/kb/957910
KB972623 A non-persistent snapshot cleanup operation is stopped by VSS if the VSS hardware provider takes more than 3 minutes to complete this operation on the following computers:
  • Microsoft Windows Server 2003
  • Microsoft Windows XP Professional x64 Edition
 http://support.microsoft.com/kb/972623
KB982109 Access to an MPIO-controlled storage device fails after you disconnect all data cables in Microsoft Windows Server 2003 http://support.microsoft.com/kb/982109
Table 2. Hotfixes for Windows Server 2008 Service Pack 1
Hotfix ID Description Download site
KB959476 A VSS hardware snapshot database keeps growing with duplicated snapshot information when it is updated for snapshot creation/deletion in Microsoft Windows Server 2008 http://support.microsoft.com/kb/959476
Table 3. Hotfixes for Windows Server 2008 Service Pack 2
Hotfix ID Description Download site
KB972135 Backups fail and Event ID 12293 is logged on a computer that is running Microsoft Windows Server 2008 http://support.microsoft.com/kb/972135
KB2528357 Non-paged pool leak when you disable and enable some storage controllers in Microsoft Windows Server 2008 http://support.microsoft.com/kb/2528357
Table 4. Hotfixes for Windows Server 2008 R2
Hotfix ID Description Download site
KB975688 A snapshot may become corrupted when the Volume Shadow Copy Service (VSS) snapshot providers take more than 10 seconds to create it on a computer that is running Microsoft Windows Server 2008 R2 http://support.microsoft.com/kb/975688
KB2637197 CSV LUNs fail if you use a VSS hardware provider to back up virtual machines on a Microsoft Windows Server 2008 R2-based cluster http://support.microsoft.com/kb/2637197
KB2661794 MPIO does not remove a disk that is on a failed path in Microsoft Windows Server 2008 R2 http://support.microsoft.com/kb/2661794
KB2528357 Non-paged pool leak when you disable and enable some storage controllers in Microsoft Windows Server 2008 R2 http://support.microsoft.com/kb/2528357