Event reporting
Events that are detected are saved in an event log. As soon as an entry is made in this event log, the condition is analyzed. If any service activity is required, a notification is sent, if you have set up notifications.
Event reporting process
The following methods are used to notify you and the IBM® Support Center of a new event:
- The most serious system error code is displayed on the front panel of each node in the system.
- If you enabled Simple Network Management Protocol (SNMP), an SNMP
trap is sent to an SNMP manager that is configured by the customer.
The SNMP manager might be IBM Systems Director, if it is installed, or another SNMP manager.
- If enabled, log messages can be forwarded on an IP network by using the syslog protocol.
- If enabled, event notifications can be forwarded by email by using Simple Mail Transfer Protocol (SMTP).
- Call Home can be enabled so that critical faults generate a problem management record (PMR) that is then sent directly to the appropriate IBM Support Center by using email.