720   Ethernet adapter that was previously present has not been detected.

Explanation

An Ethernet adapter that was previously present has not been detected. The adapter might not be correctly installed or it might have failed.

Data:
  • A number indicating the adapter location. The location indicates an adapter slot. See the node description for the definition of the adapter slot locations. If the location is 0, the adapter is integrated into the system board or directly connected to it, that is, not in a PCI express expansion slot.

User response

  1. If possible, use the management GUI to run the recommended actions for the associated service error code.
  2. If the adapter location is 0, use the remove and replace procedures to replace the Ethernet edge board, if there is one, or the system board.
  3. If the location is not 0, there are a number of possibilities:
    1. Use the remove and replace procedures to remove and open the node and check that the adapter is fully installed.
    2. If the previous steps have not located and isolated the problem, use the remove and replace procedures to replace the adapter. If this does not fix the problem, replace the system board.
Possible Cause-FRUs or other cause:
  • Ethernet adapter
  • System board
Parent topic: Error event IDs and error codes