Procedure: Accessing the service assistant from the technician port

If a node canister is inaccessible through your administrative network, use this procedure to connect a personal computer directly to the node canister to access the service assistant.

About this task

This procedure starts the initialization tool if the enclosure is not part of a system because the following conditions are true:
  • The node canister is in candidate state.
  • No system details are configured.
  • The partner node is not in active state.
Otherwise, this procedure starts the service assistant.

Procedure

To connect a personal computer directly to the node canister, complete the following steps:

  1. Configure DHCP on the Ethernet port of the personal computer to connect to the node canister.

    If the personal computer cannot support DHCP, configure static IPv4 address 192.168.0.2 on the port.

  2. Connect an Ethernet cable between the port on the personal computer and the technician port.
  3. Open a supported web browser on the personal computer and browse to this URL: 
    http://192.168.0.1
  4. Complete the appropriate procedure.
    • If the initialization tool opens, complete the initialization as described in the installation procedure.
    • If the service assistant dialog opens, use it to service the node canister.
  5. Log out of the service assistant.
  6. Disconnect the Ethernet cable from the technician port.