Accessing the service assistant

The service assistant is a web application that helps troubleshoot and resolve problems on a node. The service assistant can be accessed through a service IP address. On SAN Volume Controller 2145-DH8 , you can connect to the service assistant by using the technician port.

About this task

You must use a supported web browser. For a list of supported browsers, refer to the topic Web browser requirements to access the management GUI.

To start the application, complete the following steps.

1. Start a supported web browser and point your web browser to serviceaddress/service for the node that you want to work on.
2. Log on to the service assistant using the superuser password.

   If you do not know the current superuser password, try to find out. If you cannot find out what the password is, reset the password. See Reset service assistant password command.

Results

Complete the service assistant actions on the correct node.