Accessing the service assistant through the technician port

The technician port provides a convenient, direct connection to a node canister for servicing.

On uninitialized systems, the technician port provides access to the system initialization wizard instead of the service assistant. An uninitialized system is one where all node canisters have the green power LED on, the green status LED blinking, and amber fault LED is off.

Once a system has been initialized, the technician port provides access to:
  • The service assistant
  • The password reset facility (if enabled)