710 The SAS adapter that was previously present has not been detected.

Explanation

A SAS adapter that was previously present is not detected. The adapter might not be correctly installed or it might have failed. On Storwize® V7000, FlashSystem 7200, FlashSystem 9100, and FlashSystem 9200, The adapter is on the node canister system board.

Data:

  • On Storwize V7000, FlashSystem 7200, FlashSystem 9100, and FlashSystem 9200, a number that indicates the adapter location. Location 0 indicates that the adapter that is integrated into the system board is being reported.
  • On SAN Volume Controller, a number that indicates the adapter location. The location indicates an adapter slot. See the node description for the definition of the adapter slot locations.

User response

  1. If possible, use the management GUI to run the suggested actions for the associated service error code.
  2. On Storwize V7000, FlashSystem 7200, FlashSystem 9100, and FlashSystem 9200, because the adapter is on the system board, replace the node canister by using the remove and replace procedures.
  3. On SAN Volume Controller, the following possibilities exist:
    • If the adapter was intentionally removed, use the management GUI suggested actions for the service error code, to acknowledge the change.
    • Use the remove and replace procedures to remove and open the node and check that the adapter is fully installed.
    • If the previous steps did not isolate the problem, use the remove and replace procedures to replace the adapter. If this procedure does not fix the problem, replace the system board.

Possible Cause-FRUs or other cause:

  • On Storwize V7000, FlashSystem 7200, FlashSystem 9100, and FlashSystem 9200, node canister
  • On SAN Volume Controller, high-speed SAS adapter
  • On SAN Volume Controller, system board