================================================================================ README Welcome to Tivoli Decision Support For Storage Management Analysis version 4.2.0, Tivoli Storage Management Decision Support Loader Version 4.2.0, and Tivoli Decision Support For Storage Network Management Analysis 1.1.0. Licensed Materials - Property of IBM (C) Copyright Tivoli Systems Inc., an IBM Company 1999. All rights reserved. US Government Users Restricted Rights - Use, duplication or disclosure is restricted by GSA ADP Schedule Contract with IBM Corporation. ================================================================================ This README contains the following sections addressing the guide(s) and loader: * Decision Support Loader for Windows 2000 * Decision Support Loader Fixes * Install Latest Tivoli Storage Manager ODBC Driver * Install Latest Oracle ODBC driver * Known problems with TDS core installation * TDS for Storage Management Analysis * TDS for Storage Network Management Analysis * Where to find documentation * Contacting the Tivoli System Customer Support Center ********************************************************************** * Decision Support Loader for Windows 2000 * ********************************************************************** The CD for Tivoli Storage Resource Reporting contains two images of the Decision Support Loader: TSMDSL 4.2.0 TSMDSL 4.2.0 for W2K The installation instructions are the same for each package. You must load the TSMDSL 4.2.0 for W2K on a Windows 2000 platform for the loader to run. ********************************************************************** * Decision Support Loader Fixes * ********************************************************************** Please reference the release notes for the Tivoli Storage Management Decision Support Loader (TSMDSL) which contains detailed release and installation information. Running concurrent TSMDSL processes from different systems writing to the same RDBMS requires all names listed in the Server List of each TSMDSL to be unique. The default settings for TSMDSL support the copy of data to the RDBMS for all available TSM tables, generates the summaryhour table, computes the simultaneous activity table data and executes forecast- ing. These setting will support the Tivoli Decision Support for Storage Mangement Analysis version 4.2.0.0 reports. Modifying these defaults will affect building certain cubes and the display of data in some reports. ********************************************************************** * Install Latest Tivoli Storage Manager ODBC Driver * ********************************************************************** Install the ODBC driver packaged with TSM 4.1 client. ********************************************************************** * Install Latest Oracle ODBC Driver * ********************************************************************** ODBC driver shipped with Oracle 8.1.5 client has known problems. Install the Oracle 8.1.5 patch (version 8.01.55.00) from the Oracle website: http://www.oracle.com ********************************************************************** * Known problems with TDS core installation * ********************************************************************** This guide can be installed on a system running TDS 2.1 or TDS 2.1.1. Always check the ftp site for patches for the version you are installing. Workarounds/Patches for the TDS 2.1 core product are available on the following ftp site: ftp://ftp.tivoli.com/support/patches/patches_2.1 As of this release, there are multiple patches required for 2.1 installation. ********************************************************************** * TDS for Storage Management Analysis * ********************************************************************** See the Tivoli Decision Support for Storage Management Analysis release notes for a full description of the release content and installation instructions. How Decision Support Loader Post Processing options affect the guide. If these TSMDSL Post Processing options are not activated you do not need to build the associated cube in the TDS Administrator. OPTION CUBE NAME ------ --------- Forecasting TSM (2) Forecast Libvolumes TSM Forecast Filespaces Simultaneous Activity TSM Simultaneous Activity Summaryhour TSM Client Bytes Processed TSM Server Bytes Processed Note: When you do not build the cube the reports linked to that cube will appear with a ghosted icon on the TDS Discovery Interface. If you do build the cube, you will see warning messages during the cube build about zero records found, the report icons will be highligted and reports will open but no information will be available. The following two text reports will also be affected if forecasting is not activated: Forecast my Database Utilization Forecast Client Storage Space Usage on Servers and Clients The Decision Support Loader uses a parameter to determine how many days of data must be collected before beginning the forecasting calculations. When you initially install the Decision Support Loader and guide with the forecasting option activated, the tables will not begin to be populated until the number of days of source data has been collected. During this period the forcasting cube builds will contain warning messages regarding zero records found and the reports will not contain any data. ********************************************************************** * TDS for Storage Netwowk Management Analysis * ********************************************************************** See the Tivoli Decision Support for Storage Network Management Analysis release notes for a full description of the release content and installation instructions. This guide queries the TSNM database directly to build cubes and Crystal Reports. Therefore, the Desicion Support Loader is not required. The TSNM Application uses a DB2v6.1 database. The DB2v6.1 client must be installed on the same machine as TDS. A series of related views must be installed on the TSNM database before running TDS. This is done by executing the CreateViews.SQL file in the DB2 Command Center (see the release notes for detailed instructions). These views are a prerequisite for both cube builds. The following Crystal report is also dependent on the database views; tsnm_monitoring002.rpt ********************************************************************** * Where to find documentation * ********************************************************************** The documentation for Tivoli Decision Support, Tivoli Decision Support For Storage Management Analysis, and Tivoli Storage Management Decision Support Loader is available in PDF format on the product CDROM and on the Tivoli Web site: http://www.tivoli.com/support/storage_mgr/pubs/admanual.htm You can view the PDF files with the Adobe Acrobat Reader, which you can download from the following Web site: http://www.adobe.com/prodindex/acrobat/readstep.html ********************************************************************** * CONTACTING THE TIVOLI SYSTEMS CUSTOMER SUPPORT CENTER * ********************************************************************** How to contact Tivoli Customer Support : ---------------------------------------- Note: Whenever contacting Tivoli Customer Support, please have your customer identification information available. · Access the Tivoli Customer Support home page at http://www.support.tivoli.com. After you link to and submit the customer registration form, you can access many customer support services on the World Wide Web. Refer to the Customer Support Handbook for a listing of Tivoli Customer Support services, hours of operation, and contact numbers. This handbook is available online at http://www.support.tivoli.com. · Send an e-mail to support@tivoli.com. · In the United States, call Tivoli Customer Support at 1-800-TIVOLI-8. · Outside the United States, refer to your Customer Support Handbook for a list of support numbers in your country. This handbook is available online at http://www.support.tivoli.com.